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Repair

Flooring Equipment Repairs

Jon Mucha, our repair technician has nearly 20 years industry experience repairing concrete and hardwood equipment.

Do you need flooring equipment repairs?

Jon would be happy to work with you to get your equipment working and back on your job-site.

Equipment Repair Policy

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All equipment must have a corresponding sales order number attached to verify customer account and ownership

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Inspection fee will be on a case-by-case basis

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All repairs have a warranty of 30 days after receipt of machine. Warranty includes workmanship of repair and replacement parts for repair

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Floors Northwest is not responsible for consumable items if they fail after the 30-day warranty

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Warranties must be inspected and determined by the repair technician

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If a customer does not have an open account, they must prepay the entire amount of the estimate before work begins and/or parts are ordered

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When repair is complete, your account or credit card will be charged the balance due

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Customers have a 2-week time period to accept delivery and/or pick up of the equipment after repair. After the 2-week grace period, Floors Northwest will charge a holding fee of $15 per day until the equipment has been received

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