Return Policy
All returns must be in original packing and in sellable condition
We do not accept returns on the following items: Stains, Waterbase finishes (November – March), and special-order items
Customers are responsible for any freight in returning product back to manufacturer
Floors Northwest has the discretion to deny a return due to the condition and appearance of the merchandise
All returns may be subject to a restocking fee
Merchandise must be returned within 30 days of purchase
All returns will be credited back to the original method of payment
Any customer making a return must have and account with Floors Northwest